Cons: I was overcharged and didn't realize it at the time. I reserved the car through CarRentals.com at a rate of $37/day. The salesman at the counter told me I could upgrade for $12/day and I agreed. I was charged $30/day more -- $67. When I turned in the car, they said they would email a receipt to me because their computers were down. I never received the receipt by email but my credit card was charged for the higher $67/day rate. I felt like the salesman was trying to upsell me. I will probably not use Avis again.
Your rental experience really matters to us, so we show ratings and reviews from previous customers next to each listing. We ask customers to rate the supplier in seven key areas (including the condition of the car and the efficiency of counter staff), and their feedback will help you make an informed choice when you are deciding who to rent with. If you are keen to avoid hidden fuel charges, we recommend booking a car with a full-to-full fuel policy: as long as you refill the tank before dropping the car off, you won’t be faced with any refuelling costs.
Need to pick up your rental car after landing at DFW Airport? Fortunately for travelers, the Rental Car Center is just by the south entrance to the airport and is accessible via a 24/7 shuttle bus that can be found on the lower level of the terminal. As for Dallas Love Field Airport, the rental car desks are within the terminal and there is a shuttle bus that will take you to the rental car lots.
The vast majority of our rentals include Theft Protection, Collision Damage Waiver (CDW), local taxes, airport surcharges and any road fees. You'll pay for any ‘extras' when you pick your car up, along with any young driver, additional driver or one-way fees – but we'll explain any additional costs before you book your car (and taking your own child seats or GPS can be an easy way to reduce your costs). For more details on what's included, just check the Ts&Cs of any car you're looking at.
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