Cons: The rental car company's name was not on the shuttle bus at the airport. I waited about 20 minutes, tried calling several times (no answer) so I finally had to take a Lyft for $12 to get there before they closed. I asked if their shuttle had stopped running and she told me no. Well, I never saw one... "Oh they say Love Connection on them." That is not the name of the company so how on earth would I ever know to get on that shuttle? They certainly never told me that.
Pros: The rental car center at DFW is a somewhat longer than expected bus ride from your terminal, but busses seem to run on a regular basis. Once at the center, preferred customers are identified on a giant board with the space number marked and you just proceed to your car. Once you check out at the exit, you are on your way. Returns are just as easy, return to the center, get your receipt, and head toward the bus to your terminal.

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The vast majority of our rentals include Theft Protection, Collision Damage Waiver (CDW), local taxes, airport surcharges and any road fees. You'll pay for any ‘extras' when you pick your car up, along with any young driver, additional driver or one-way fees – but we'll explain any additional costs before you book your car (and taking your own child seats or GPS can be an easy way to reduce your costs). For more details on what's included, just check the Ts&Cs of any car you're looking at.
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Need to pick up your rental car after landing at DFW Airport? Fortunately for travelers, the Rental Car Center is just by the south entrance to the airport and is accessible via a 24/7 shuttle bus that can be found on the lower level of the terminal. As for Dallas Love Field Airport, the rental car desks are within the terminal and there is a shuttle bus that will take you to the rental car lots.
Expedia offers a choice of standard rental cars, luxury autos, vans and SUVs to meet nearly every need. If you need any special equipment, like a child seat, let us know and we will forward your request on to the rental car company. And what's more, when you choose to 'hire a car' (as the British say) from one of our car rental partners* in Dallas, you'll be dealing with a rental car company that has made a special commitment to provide Expedia customers with great customer service, a wide choice of top quality cars, and competitive total pricing.
Yes, you must be an insured driver in order to drive a rental car. If you have personal car insurance, you should check to see whether it covers rental vehicles (and be sure to ask if there are any restrictions, such as vehicle size or international pickups). If you don’t have personal insurance coverage, consider checking your credit card – it may offer a rental car policy if you use it to pay for the rental.
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